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Query detail shows the collected posts and tracking settings for a single Query. You open it from Manage queries. Manage queries is where you set up and manage what’s collected. To analyze or compare Queries, use Query explorer.

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Before you start

You need Viewer permission or higher in the workspace. If no Query exists yet, create a Query first.

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Open a Query

  1. In the sidebar, select Manage queries.
  2. Choose Brands, Products, or Topics, then select a Query.
  3. Review collected posts in the Posts tab, which opens by default.
  4. Adjust the date range, search, filters, and sort order as needed.
  5. Select a post to see its detailed analysis.
Manage queries list with Brands, Products, and Topics
The Posts tab shows only the selected Query. Its date range starts from the collection start date set when the Query was created.
Query detail with the Posts, Noise posts, and Query settings tabs and the Explore button

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What each tab shows

  • Posts: Posts collected for this Query. Turn on Untagged only to see posts that mention the brand without tagging it.
  • Noise posts: Read-only examples that were classified as noise for this Query. Select View original to open the source post and confirm it’s really noise.
  • Query settings: The Query’s analysis criteria, included and excluded keywords and accounts, and platforms.
Refreshing the page or switching to another Query returns you to the Posts tab.

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Explore and compare

Select Explore at the top of Query detail to open Query explorer with only this Query selected. This starts a new exploration rather than adding to one you had open. In Query explorer, you can add other Queries of the same type to compare performance, sentiment, and conversation across brands or products.

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Confirm results

Check that the Query name, date range, and filters match what you want to review. From post detail, select Back to gallery to return to the Query’s post list.

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Troubleshoot

  • Posts haven’t appeared yet: Check the Query’s collection progress, then make sure the date range and filters aren’t too narrow.
  • Noise posts is empty: No posts have been classified as noise under the current conditions. You can keep reviewing posts in the Posts tab.
Next, explore and compare queries in Query explorer.