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Query explorer is where you analyze posts collected by your Queries. Select one or more Queries, apply a date range and filters, and explore the results across analysis tabs. Manage queries controls what you track and how posts are collected. Query explorer is where you analyze those posts.

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Before you begin

  • You can select multiple Queries of the same type: Brand, Product, or Topic. Selecting a different type replaces the current selection.
  • Select at least one Query to analyze results or save a View.
  • Viewer permission or higher is required to review results. Editor or Admin permission is required to create or update Views.
  • To compare your brand’s share against competitors, use Share of voice.

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Open Query explorer

Choose Query explorer in the sidebar. It opens directly on the Posts tab, with no separate start step. You can also open Manage queries and select Explore on a Query to start with only that Query selected.
Query explorer with the Queries panel, View chips, and analysis tabs

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Select Queries

  1. Open the Queries panel.
  2. Choose Brands, Products, or Topics, or search for a Query by name.
  3. Select one or more Queries of the same type. Select a checked Query again to remove it.
  4. To explore a different type, choose that type. It replaces the current selection.
  5. If you clear all Queries, Query explorer returns to an empty state. Results can’t be analyzed and a View can’t be saved until you select a Query.

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Explore results

Use the tabs to explore different aspects of the selected Queries:
  • Posts — Browse posts that match your selected Queries and conditions. This tab opens by default.
  • Performance — Compare post volume, impressions, engagements, and engagement rates.
  • Sentiment — Review positive, neutral, and negative sentiment. To see why a post was classified a certain way, open it in post detail.
  • Conversation — Explore keywords, hashtags, and related terms.
  • Demographics — Review the estimated age and gender of creators.
Use the date control, sentiment toggles, Untagged only, and Filter to narrow the analysis. Use Search posts to find specific posts; the search isn’t saved in a View. Changing dates and filters only affects your analysis. It doesn’t change a Query’s collection settings. Dates follow your workspace time zone. Click any point, bar, or table cell in a chart to see the posts behind it.

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Work with selected posts

On the Posts tab, select posts to open the selection bar. From there you can: Select ✨ Hey Syncly at the top right to ask questions about your current Queries and filters, or about the posts you selected. See Ask Hey Syncly.

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Save and update Views

A View saves your selected Queries, date range, and filters so you can return to them later. Use the View chips to switch between saved Views.
  • Save as new view saves the current conditions as a new View. Enter a name when prompted.
  • To rename a View, open it and select Rename.
  • After changing an existing View, select Save changes to keep the update.
  • Select Reset to undo unsaved changes to the current View.
Unsaved changes stay in place when you move to another menu in the same workspace. Save a View to keep them for later.

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Troubleshoot